We know first impressions last and our Helpdesk is the first contact most people will have with Compuville Systems. All of our Helpdesk staff are:
All requests for support arrive at our Helpdesk either by phone or email. As soon as the request arrives, the timer starts to ensure we meet our service level targets for response time:
No problem is too difficult. Any issues beyond the scope of level 1 support are escalated promptly to level 2 or 3 for resolution.
Perfect for IT Managers Too
If you’re an IT manager or already have a level 1 helpdesk function internally, lean on us to augment your team.
Contact us today to find out more about our Helpdesk Services.